Returns & Exchanges
At Black, we stand by the performance and quality of our gear. If your equipment doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unused items in their original packaging.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Your Gear
Securely place your items in their original packaging, ensuring all tags are attached and any protective gear is properly padded for transit.
Ship It Back
Attach the pre-paid shipping label provided in your email and drop the package off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned gear for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing